Sephora

This Beauty Retailer Tied D&I Goals to Its Performance Reviews — And it Paid Off

Despite attacks on corporate diversity policies, Sephora has remained committed to increasing diverse representation in leadership, and it even went as far as tying a D&I objective to bonus compensation for all employees, from associate level to the CEO. Today, the company is seeing its efforts pay off: 52% of its leaders are individuals of color, an increase from 39% in 2020. In addition to tying diversity goals to performance reviews, Sephora also revamped its recruiting process and how it developed and advanced talent to ensure that diverse candidates weren’t being excluded or leaving due to a lack of opportunity. This surge in leadership diversity has also made the retailer LVMH’s most profitable subsidiary, bringing in $19.4 billion in revenue in 2023. Last year, Sephora also named Iranian-born Artemis Patrick as its North America CEO, making her the first woman to hold that role.

By Courtney Connley